Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the websites rankolab.com and app.rankolab.com, the Rankolab AI SEO WordPress plugin, the Rankolab Cloud API, and all related tools and services (together, the “Services”) provided by Rankolab (“Rankolab”, “we”, “us”, “our”). By creating an account, installing the plugin, or otherwise using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.

1. The Services

Rankolab provides AI-assisted SEO software, including website audits, technical SEO checks, content and metadata optimisation, schema generation, search-engine indexing assistance, analytics reporting and related automation. Some features are free; others require a paid subscription or a license key.

2. Eligibility and Accounts

• You must be at least 16 years old and able to form a binding contract.
• You are responsible for the accuracy of your account information and for safeguarding your credentials, API keys, and license keys. Anything done through your account is your responsibility.
• One account per user unless otherwise agreed. You may connect multiple websites subject to your plan limits.

3. Your Websites and Authorisation

You may only connect, audit, crawl, or optimise websites that you own or are expressly authorised to manage. You are solely responsible for ensuring you have the right to grant Rankolab access to any website, hosting account, Google account, or data source you connect. We may suspend access to any site we reasonably believe is connected without authorisation.

4. AI-Generated Content and Automated Changes

• The Services use artificial intelligence (including third-party large language models) to generate titles, descriptions, FAQs, schema and other content, and can apply changes to your website automatically.
• AI output may be inaccurate, incomplete, or unsuitable for your context. You are responsible for reviewing content and changes applied to your website. The plugin keeps a change journal and revert options; use them.
• We make no guarantee of specific search rankings, traffic, indexing outcomes, or revenue. SEO results depend on factors outside our control, including search-engine algorithms.

5. Acceptable Use

You agree not to:

• use the Services to violate any law, third-party right, or search-engine guideline (including spam or manipulative link schemes);
• probe, scan, or attack the Services, circumvent quotas, rate limits, or authentication, or resell API access without written permission;
• upload malware or use the Services to distribute harmful, defamatory, or infringing content;
• audit or crawl third-party websites at abusive volumes or in violation of their terms;
• reverse engineer the Services except where permitted by law.

6. Plans, Billing and Renewals

• Paid plans are billed in advance on a recurring basis (monthly or annually) until cancelled. Prices are shown on our Pricing page and may change with at least 14 days’ notice; changes apply from your next billing cycle.
• Taxes may be added where required.
• You can cancel at any time from your account; access continues until the end of the paid period. Refunds are handled per our Refund Policy.
• Free tiers, trials, and usage quotas (for example daily AI generation limits) may be modified or withdrawn at any time.

7. Plugin License

The Rankolab AI SEO plugin is licensed, not sold. Subject to these Terms, we grant you a non-exclusive, non-transferable license to install and use the plugin on websites you own or manage, for your plan’s permitted number of sites. GPL-licensed components remain governed by their own licenses. You may not remove proprietary notices or redistribute the plugin commercially without permission.

8. Third-Party Services

The Services interoperate with third-party services such as Google Search Console, Google Analytics, Google Indexing API, and AI model providers. Your use of those services is governed by their own terms, and we are not responsible for their availability or behaviour. Google integrations comply with the Google API Services User Data Policy, as described in our Privacy Policy.

9. Intellectual Property

• We retain all rights in the Services, software, and branding. You retain all rights in your websites and content.
• You grant us a limited license to access, process, and store your website content and connected-account data solely to provide the Services.
• AI-generated output applied to your site is yours to use; you are responsible for verifying it does not infringe third-party rights.

10. Confidentiality and Data

Our handling of personal data is described in the Privacy Policy and Cookie Policy. If you require a Data Processing Agreement for GDPR purposes, contact support@rankolab.com.

11. Availability and Support

We aim for high availability but the Services are provided without an uptime guarantee unless expressly agreed in writing. We may modify, suspend or discontinue features with reasonable notice where practicable. Support is provided by email at support@rankolab.com.

12. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY SEO OUTCOME WILL BE ACHIEVED.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RANKOLAB WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICES. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS IN ANY 12-MONTH PERIOD IS LIMITED TO THE AMOUNTS YOU PAID US FOR THE SERVICES IN THAT PERIOD (OR USD $50 IF YOU PAID NOTHING). Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

14. Indemnification

You will indemnify and hold Rankolab harmless from claims arising out of your content, your websites, your breach of these Terms, or your violation of law or third-party rights.

15. Termination

You may stop using the Services and delete your account at any time. We may suspend or terminate access for breach of these Terms, non-payment, abuse, or legal risk, with notice where practicable. Sections that by their nature should survive (IP, disclaimers, liability limits, indemnity) survive termination.

16. Changes to These Terms

We may update these Terms from time to time. Material changes will be posted on this page with an updated date and, for account holders, notified by email. Continued use after the effective date constitutes acceptance.

17. Governing Law and Disputes

These Terms are governed by the laws applicable in Rankolab’s place of establishment, without regard to conflict-of-law rules. Disputes will first be attempted to be resolved informally by contacting support@rankolab.com; failing that, disputes are subject to the exclusive jurisdiction of the competent courts of that place, unless mandatory consumer law provides otherwise.

18. Contact

Rankolab
Email: support@rankolab.com
Website: https://rankolab.com